AI powered analytics platform for customer service

AiRo helped review 8000 calls monthly with AI powered analytics platform

With the help of conversational AI and advanced analytics AIRo helped a P&C insurer to improve the quality of customer experience and the accuracy of information provided by call center staff when policyholders make a claim. The solution slashes the manager's reviewing time by 35-40%. The client is planning to implement this solution across multiple call centers.

About AiRo

AiRo Digital Labs is an award-winning Chicago-headquartered, Digital 2.0 consulting firm, which is one of the fastest-growing leaders in the fields of Cognitive Automation, Traditional RPA, Machine Learning, Natural Language Processing, Natural Language Understanding, Deep Learning, Industrial IOT, and other AI technologies. AiRo Digital Labs partners with clients in industries such as Healthcare, Pharma and Life Sciences, Manufacturing, Hi-tech​ and Retail / CPG to accelerate their business transformation by using emerging technologies.

Learn how airo helps clients an their digital transformation journey at