Primary Function of Position:
Good experience in Salesforce configuration and mapping features to the business requirements.
Strong RDBMS knowledge and building SQL queries.
Roles & Responsibilities:
SFDC - LWC / Integration , Migration
Experience in Cloud CTI platforms like Twilio, Five 9, Genesys & Cisco.
Experience in implementing contact center functionalities using Salesforce Service Cloud and CTI platforms.
Extensive experience in Force.com platform using APEX and Visual Force.
Experience in implementing integration solutions between CRM, ERP and Financial systems.
4 Yrs to 8 Yrs